FAQ

>>> Is it legal to buy seeds?

Pyramid Seeds works within a legal framework in Spain, where the purchase of cannabis seeds is legal, in countries such as Italy, Holland, England, Austria, Ireland, Russia, Switzerland, Scotland, Belgium, Poland, etc. The possession of hemp seeds in Spain is not considered as a crime (Vienna Convention of 1961).
The cultivation of cannabis can be subject to administrative and penal sanctions (Article 25.1 of the Organic Law on the Protection of Public Safety and Article 368 of the Penal Code). Legislation varies from country to country, therefore you should inform yourself about local regulations before making a purchase. It is illegal to germinate it in any country. Pyramid Seeds sells seeds with the condition that they are not to be germinated.
It is illegal to germinate the seeds in many countries and can be subject to criminal sanctions, for this reason we insist that it is important that our customers should inform themselves about the local norms and the legislation in their country before making their purchase, for details please consult our legal note.
Pyramid Seeds sells its seeds firmly believing that the law in different countries all over the world will be favorable for the medical use of cannabis in the nearest future, so that all our customers can cultivate them.


>>> How should I germinate my seeds?

We must remind you once more of the importance of informing yourselves of the laws in your country and acting according to them, perhaps you should wait until they change a little and it is legal to cultivate your seeds for personal use. Only in this case the Pyramid Seeds team recommends the germination method with two plates and napkins.
At Pyramid Seeds we send our seeds under the Terms and Conditions and certain limitations of liability to the misuse of third parties. We do not authorize third parties to distribute or use Pyramid Seeds’ seeds in countries where trade of cannabis seeds is illegal. Anyone who buys our seeds is responsible for their own actions.


>>> What can I do if my seeds do not germinate?

n case if the laws change and in your country it is legal to germinate seeds, if your seeds do not germinate and you have used germination method that we recommend, we will replace them as long as they are from our bank Pyramid Seeds, you can fill in the reclamation form in our Returns section.

>>> How long does it take to send an order?

All orders start to be processed, packed and shipped on the next business day after payment confirmation. Throughout the process of your purchase you will receive confirmation emails from our store, and you will be informed when your order is shipped from our warehouse. You will receive the tracking number of your parcel.


>>> What should I do? My order hasn’t arrived yet.

You can constantly check the status of your order using the tracking number that we send to your email when it is shipped. Once it leaves Spain and arrives at your country, using the same tracking number you can track it on the website of your local post office in your country.
If according to tracking information your order is already in your country, and is in distribution, but the estimated delivery time has passed, you can contact the main post office in your location to request delivery, you only need a tracking number for it.
If your order has not been delivered for any reason and has been returned, we should wait for it to arrive at our warehouse again to find it out why the delivery failed and then we will contact you to verify the information and send the parcel back. In some cases the payment of the second shipment fee should be paid by the customer, please see our section of Shipments and Returns.


In case if you have any concerns, do not hesitate to contact us by sending an email to soporte@pyramidseeds.com